Privacy Policy – PassengerGuard App
Last updated: November 13, 2023
Thank you for your interest in the PassengerGuard app. We take the protection of your personal data very seriously. Below, we explain what data we collect, how we use it, and what rights you have under applicable data protection laws.
1) Data Controller
The data controller within the meaning of the General Data Protection Regulation (GDPR) is:
PassengerGuard UG (haftungsbeschränkt)
Kolpingstraße 2, 44575 Castrop-Rauxel, Germany
Email: support@passengerguard.com
2) Collection and Use of Personal Data
We only collect and use personal data as permitted by law and to the extent necessary for providing and improving our app. When using our app, the following types of data may be collected:
- Device information (e.g. device model, operating system, IP address)
- Usage data (e.g. time, duration, click behavior, frequency of use)
- Payment data (e.g. name, billing address, credit card details)
We use this information to provide you with the requested services and to improve the app’s functionality and performance.
Payment information is used solely for processing payments.
3) Disclosure of Personal Data to Third Parties
Your personal data will only be shared with third parties when necessary to fulfill our contractual obligations or when legally required.
This includes sharing data with payment service providers to process your transactions.
4) Data Retention
We store your personal data only for as long as necessary to fulfill the purposes mentioned above or as required by law.
Once the respective period expires, the data will be securely deleted.
5) Google Analytics (Website only)
Our website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”).
Google Analytics uses cookies to collect information about how users interact with our website and transmits this data to Google servers in the USA.
Collected data may include:
- The anonymized IP address of your device
- Pages visited on our website
- Time spent on each page
- Geographic location (city and country)
- Device type (desktop, tablet, smartphone)
We have configured Google Analytics to anonymize IP addresses before transmission. No combination of this data with other Google services occurs.
You can opt out at any time by installing the browser add-on:
🔗 https://tools.google.com/dlpage/gaoptout?hl=en
6) Data Sharing with Service Providers
We only share data with third parties when legally required or with your consent.
In some cases, we engage external service providers to process data on our behalf. These providers are contractually bound to follow our instructions and implement appropriate technical and organizational safeguards.
7) Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or manipulation.
Our security measures are regularly reviewed and adapted to current standards.
8) Your Rights
As a user, you have the following rights:
- Right of access – to know what personal data we store about you
- Right to rectification – to correct inaccurate or incomplete data
- Right to erasure – to request deletion of your data when no longer needed
- Right to restriction of processing – in certain legally defined cases
- Right to object – to the processing of your personal data
- Right to data portability – to receive a copy in a structured, commonly used format
To exercise your rights or if you have questions about this policy, contact us at support@passengerguard.com.
We may request verification of your identity for security reasons before fulfilling your request.
9) Changes to this Privacy Policy
We reserve the right to change or update this Privacy Policy at any time.
The latest version will always be available on our website and in the app.
We recommend reviewing this policy periodically. Continued use of our services after changes have been made constitutes acceptance of those changes.